Shipping / Billing

General Shipping Questions

• When will my Santa Letter Package ship?
• How can I track my package?
• Why did I only receive one of my packages?
• Can I select a ship date?
• Can I combine shipping of multiple packages.
• How do I make changes to my ship to address?

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General Billing Questions

• Why do I have multiple charges?
• I didn't receive my email receipt
• What methods of payment are accepted?