Shipping / Billing

General Shipping Questions

• Items that ship separently to the 'Parents'!
• When will my order ship?
• What is my tracking #?
• How long will it take to receive my package?
• Why did I only receive one of my packages?
• Can I Pick a shipping date?

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General Billing Questions

• Why do I have multiple charges?
• I didn't receive my email receipt
• How do I get a refund?