Shipping / Billing

Shipping Questions

• Items that ship separately to the 'Parents'!
• When will my order ship?
• How long will it take to receive my package?
• Tracking Package Movement & Delivery Status
• What is my tracking #?
• Why did I only receive one of my packages?

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Billing Questions

• Canada Statement Exchange Rate
• Why do I have multiple charges?
• Didn't receive my email receipt?
• How do I get a refund?