What will be in my Member Account?

What you will see in your Member Account s the following tabs, which will view differently on mobile.


Desktop view:


  • Orders:
    • Pre-Orders
      • Order Details, allows you to view/print receipt
    • Personalized Orders
      • Order Details, allows you to view/print receipt
      • Tracking # provide if shipping method selected
  • Videos:
    • Personalize Video
    • Watch Video
    • Share Video
    • Download (If purchased, or you'd like to purchase)
    • Purchase a Keepsake 'NEW' video for any child
  • Calls:
    • Schedule Call (Using APP or our Online Scheduler)
    • Edit Call if Online Scheduler was used
    • Listen & Share (Once call is completed using Online Scheduler)
    • Purchase Additional Calls
  • Downloads:
    • My Santa Live
    • Letters to Santa
    • Printable Nice List Guide
    • FREE Printable items are located HERE! 
      • Once you have completed a Free item, you can delete and create a new one if needed!
  • Special Offers
  • Share & Win
  • Profile:
    • Edit your Contact Information
    • Change Password
    • Turn off SMS
    • Add/Update Credit Card
    • Delete Account (takes you to our support system to email us)