You will receive an email once your order has shipped.
As stated on customer receipts:
- All orders ship out within 72 hours (Monday-Friday)
- Fulfillment closed 11/24-11/27 due to the Thanksgiving holiday
- Please allow up to 10 business days for your packages to arrive, unless shipping was upgraded
- Canadian 'Platinum' packages, due to customs, could take longer
IMPORTANT! Your orders may arrive in separate deliveries. If you receive one child's package and not the others, we highly recommend waiting until all packages arrive before giving them to your children!
|All Packages are shipped out in a timely manner per our website. Certain conditions that could delay your shipment, such as bad weather, postal delays due to COVID, and customs (when shipping to Canada) are beyond the control of PackageFromSanta.com.|
- Where can I find my tracking information? CLICK HERE
- How long will it take to receive my package? CLICK HERE
- Need to log in to your Member Account? CLICK HERE
Note: If you pre-ordered a package, your order will not ship until you personalize it.