How can I delete my account

delete member account cancel account remove accountWe're sorry to hear you'd like to delete your account. It is our first and top priority to make sure you and your child's information is only stored on our server. Your information is used internally for our site, and NEVER sold or given to other companies. Our website uses the latest Secure Encryption technology, so you can be assured ALL of your information is 100% safe. 

If you have changed emails, you can still leave your account open and just have us remove that old email from our mailing list. Just know that deleting an account will remove all past information, so we would hate for you to lose all Santa letter and keepsake videos that may have been purchased. 

Please be sure to contact us and let us know if you'd like for us to remove the old email from our mailing list or if you'd like for us to delete your account. 

You can contact our customer service by submitting a ticket request HERE!