Received 1 package but not the other(s)?

Please allow the full estimated ship time for the method of shipping you selected when ordering your (Parcel 7-10; 1st Class 4-6; Priority 2-3) Priority shipping is only offered to US orders and is not 'guaranteed' 2-3 day delivery per the US postal service, especially when accounting for winter weather and the holiday rush. Canadian orders will take a few days longer depending on the US hub it is routed through. Also, per our receipt, we state the following: Multiple orders going to the same family ARE ALWAYS sent out together. Whether or not they arrive on the same day, is the sole responsibility of the United States Postal Service. If you receive 1 child's package on a particular day, and not the other(s), we recommend waiting until all packages arrive before giving them to your children.

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