All packages are shipped via the United States Postal Service (not UPS).
Orders placed October 1st, 2017 - November 11th, 2017 shipped out on November 13th, 2017 which was our 1st shipping date! :)
Items shipping to parents will come in a white confidential envelope separate from the child's package! It will come address: To the Parents of 'CHILD NAME'
Starting 12/10/17 midnight EST: Packages will be shipped out next day (Monday-Friday). Our fulfillment center is closed on weekends, but will ship out on 12/16/17 in efforts to get packages shipped out sooner rather than later!
PackageFromSanta.com will email you once your package(s) has shipped. If you selected priority shipping, the tracking # will be shown in your member account. You can log in by going HERE! Be sure to click on the order detail of your order # to find the tracking # (scroll down 1/2 way).
NOTE: PackageFromSanta.com cannot predict the delay in packages being delivered due to the holiday rush and weather. We rely on the USPS to deliver all packages. However, if not delivered in a timely manner, we are here to take care of our customers!
Parcel post 7-10 shipping days (May arrive sooner as it's coming from Michigan!)
First class 4-6 shipping days (no guarantee)
Priority 2-3 shipping days (no guarantee)
We apologize, but we don't have a way of express shipping packages overnight or 2nd-day air.
We do have 'after' Christmas letters if you feel your package will not make it before Christmas! If it arrives before Christmas, just be sure to hide it and give it to your child after Christmas!