You will receive an email (the day after your order ships). If you are opted in for SMS Messaging, you will also receive an SMS text.
- All orders ship (Monday-Friday)
- Order will show 'Shipped'
- Check your spam/junk/promotions folders for our emails.
- Your email will include your tracking number(s).
NOTE: USPS First Class shipping method does not include tracking.
Once your order has shipped, you can view your tracking information in your Member Account Orders Tab > Order Details, by CLICKING HERE
- How long will it take to receive my package? CLICK HERE
- How long will it take to receive my package? CLICK HERE
- Need to log in to your Member Account? CLICK HERE
NOTE: This is an email from our USPS Account Representative:
I know that it looks as though they are just sitting, but most times, they are in between facilities waiting to be processed, and as mentioned before they are not always receiving scans at each facility. Priority packages are taking 2 to 3 days depending on where they are being sent. Please keep in mind that the only service that guarantees delivery times is Priority Express.
During peak season, we recommend waiting at least 14 days from the date of mailing. At that time, you can open an investigation online at usps.com or by calling 1800ASKUSPS.
