Order not processing?
It may be due to mobile data connection issues. If so, try to connect to a nearby Wi-Fi or try again once you have a better mobile connection.
If you are using a workplace device your company may have, for security reasons, installed a firewall, or have an outdated browser. We recommend trying to place your order on another device.
You credit card may be 'gateway rejected' or 'declined'. We would recommend you contact your bank to see why the charge isn't going through. The reasons typically are due to the address and zip code not matching the billing address. Also, CVV code must be correct.
We apologize for any inconvenience as we wish we could process every order on our end, but trust us, it's not us rejecting or declining the charge, it would be your bank. Feel free to contact us with any questions or concerns.