Can I place my order over the phone/Need additional help?

hidden.pngCan I place my order over the phone need additional help talk to someonWe apologize, but because our Santa letter packages, videos and phone calls are very personalized, we are not able to process any orders over the phone. 

However, if you are having an issue with getting your 'Pre-Order' to process, please be sure to contact us by clicking HERE! In the comments, please let us know that you are having issues with pre-ordering your package and ask that a manager contact you. 

If you are someone who needs assistance with anything else regarding our website, products or checkout, you can request a return call by clicking HERE! If you could please provide us any details (what you need help with), that would be appreciated, so we can have the best person to contact you to better assist you!