Once the video is ready to view, you will be able to download it from your member account by going to LOGIN. You will then click on the light 'GREEN' tab in your account and then click the 'RED' Download button. If you are saving to your mobile device through our FREE APP (http://packagefromsanta.com/personalized-video-from-santa/) just be sure you have enough space on your phone to save to the camera roll.
Here is a link to show you where to find it! https://www.packagefromsanta.com/upgradevideo/