You will receive an email once the video is ready to view, so we apologize if you did not receive it. Please be sure to check your spam folder or if you are using Gmail, please check the 'promotional' category in your email account.
No worries! You can still view the video from your PackageFromSanta.com member account. Just go HERE and log in using your email and password. Then click the green "Videos" tab and click on 'Watch'. If you haven't already purchased the keepsake video (downloadable), it will ask if you'd like to upgrade. If not, please just scroll down and click the 'No thanks, continue to my video'. This will take you to watch your video!
* Please note: The free video included with your package will go offline Dec. 20th, 2018 unless you choose to upgrade to the Keepsake version that allows you to watch online until Jan.10th 2019 as well as download and save forever.