How can I View/Purchase/Download/Share my child's video?

how to view my child's video purchase video view download video share videoYou will receive an email once the video is ready to view. Be sure to check your spam/junk/promotions folders. Allow 3-5 hours for Santa and the elves to create this personalized video. 

To view the video from your Member Account, just CLICK HERE!


Note: The 'Bonus Gift' video comes with unlimited online views until December 20th. If you purchased or upgraded to the 'Keepsake' version, that will allow you to watch online until January 10th. It will allow you to download and save forever! You also get to select from 2 Christmas Eve videos that are then generated off of the original video. 

If you haven't already purchased the keepsake video (downloadable), it will ask if you'd like to upgrade. If not, please just scroll down and click the 'No, thanks, continue to my video'. This will take you to watch your video!



About Keepsake Video:

  • Comes with 2 videos (Original Bonus Video and Christmas Eve)
  • Both videos are downloadable
    • Viewable online until 1/10
    • Accessible after season (3-5 hours to retrieve)
  • Watermark is removed
    • If you are watching/sharing online, the watermark will still appear.

If you are wanting to save the videos to your mobile device, you would need to download from our Free Video APP by clicking HERE! Just be sure you have enough space, on your phone, to save to your camera roll. Videos are approximately 80 MB and the Christmas Eve videos are approximately 40 MB.


Save video to mobile device:

Saving a mp4 from a web-site on Android has always been possible, but you can also save a mp4 from iOS Safari by doing the following:

1. Go to the URL ending in mp4 and tap the share icon
2. Tap "Save to files". (Now it's downloaded to the phone and accessible in the "Files" app, but not your "camera roll")
3. Open "Files" app (or tap the blue download arrow in upper right in Safari when download complete)
4. Open the mp4 and again tap share icon
5. Choose "Save Video". Now it will appear in your camera roll, too!