Navigating Unscheduled/Missed/Scheduled Santa Calls

πŸŽ… How to Schedule Your Child's Santa Call:

  • Find your personalized calls in your Member Account.
  • View our step-by-step guide for personalizing the call.
  • To Edit/Change or listen to the Santa Call after it's made (using the 'Online Scheduler'), click HERE.
  • For calls scheduled via the Santa Call App, use the app to edit, change, or listen to voicemails.

πŸ”” NOTE: Need help from a family member? No worries! Simply hand over your login details to your Member Account, along with the step-by-step guide we also provided above. πŸ˜„

πŸ“ž Expecting Santa's Call:

  • Santa's caller ID is 855-855-9727.
  • For mobile numbers, consider creating a "Santa Claus" contact so the ID displays his name when calling.
  • Sometimes calls might appear as 'Private'. Remember to note the scheduled call time.

πŸ›  Edit/Listen/Missed/Reschedule Santa's Call:

  • To manage your Santa Calls, log into your Member Account.
  • If using the Online Scheduler and the Santa call is missed, an automated email will notify you about the missed call and the reason.
  • Reschedule the Santa call by logging into your Member Account.

Note: On mobile phones, the "Silence Unknown Callers" feature might silence calls from unknown numbers. Turn this off or add "Santa Claus" to contacts using 855-855-9727.


🌍What languages do you have for the Sant Calls:

At the moment, our Santa Phone Calls πŸ“ž are available exclusively in English, given our family-owned business model.

But here's some festive news! πŸŽ‰ Our Santa Letters are adaptable. You can personalize the letters in any language of your choice. A handy tool to assist you is Google Translator.

NOTE: For sleigh deliveries πŸ›·, we currently serve the Continental United States, Canada, and Puerto Rico.

Thanks for understanding, and we're here to sprinkle your holiday with magic and joy! ❄️