How do I make changes to my order?

How do I make changes to my order changes to santa letter changes to ship to addressYou can make changes to your order, as long as the order status shows 'SUBMITTED' and NOT 'PROCESSED'!

You are able to make changes to the following items within your Member Account:

  • Billing Address 
  • Shipping Address
  • Santa letter
  • Nice Certificate
  • Santa Photo
  • Santa Flight Plan
  • Parchment Nice List Book

To make changes, simply log into your Member Account by clicking HERE! It will already have the 'Orders' tab open. You can then select the order number that needs to be edited. Once you click into the order detail, scroll down past the receipt area where you will see the edit buttons to make any changes. 

 

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If your order is processed, and you need to contact customer support, please CLICK HERE!