If you have an order # that starts with the following letters: DS, EXP, CPA, PPE, etc. those are 'pre-orders' that you then personalized through your member account. Once it was personalized, you then received a final 6 digit order # that is the actual shipping order. Don't forget to go back to your PackageFromSanta.com Member Account to schedule your free bonus items (Personalized Santa phone call video)!
You can log into your member account by going here