Once a video is complete, we are not able to actually edit into the video. However, we would be more than happy to reset the video so you can re-do it again in your member account! Simply go here to submit a request ticket. We will email you back ASAP! Please be sure to check your spam folder or if you are using Gmail, please check the 'promotional' category in your email account. We wouldn't want you to miss our email back to you!