How can I view videos from previous years?

🚫 Non-Keepsake Versions: Didn't opt for 'Keepsake'? Past videos are always permanently removed at the end of each holiday season. But no worries! 😊 Our Elf Support can help identify which videos you viewed. You could then purchase a 'Keepsake' version for $9.99 through your Member Account, and just use past information/photos. 

🎥 Keepsake Versions: If you had purchased this version, then revisiting magical moments is simple:

  1. Log into your Member Account.
  2. Select the year and click 'Download' next to your chosen video. A 3-5 hour wait ⏳ might be needed.
  • ⚠️ Heads up: You have a 72-hour window for downloading. Missed it? Just revisit and click 'Download' again.

Cherish these enchanted moments forever! 🌟✨