What information is needed to personalize the video?
Child's First and Last name (We have over 4,500 kids name available. However, if you don't see your child's name, please check for other spellings. You are only looking for the 'pronunciation' of the name. After you select the correct pronunciation, you will then be asked to spell it correctly on the next step.
Age (Note: Be sure to scroll down to 'years' old, unless the child is 'months' old)
Birthdate (Not Required)
2 photos (Not required, but it does make it more personalized) Photos should be 100KB minimum, but no larger than 10MB maximum. We only accept .JPG, .PNG & .JPEG format. If you have photos on your phone, we sometimes recommend customers to personalize their videos on their phone. This way the photos will be a perfect fit!
You will also be asked to type in a small message that will appear in the video (i.e. Be nice to your mom and dad). This sentence is not read by Santa. However, Santa will say this is what the child will need to do in order to stay on his nice list.